How Booking Works

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How Booking Works

Simple process

Four steps from enquiry to matchday

No automated platforms, no anonymous queues. A real person handles your booking from the first message to the final whistle.

STEP 01

Enquire

Contact us with your preferred fixture, club, group size, and any relevant context - individual treat, client entertainment, or a gift. No commitment required. This is just a conversation.

Make an enquiry

STEP 02

We Confirm

Your named account manager confirms availability and sends a personalised quote. All-inclusive pricing - no booking fees or hidden charges. No automated systems. You deal with one person who knows your booking.

STEP 03

Pay Securely

Confirm your booking and pay by bank transfer, card, or invoice (corporate accounts). Your booking confirmation is sent immediately on payment. The allocation is secured at this point.

STEP 04

Matchday

E-tickets arrive to your inbox 3-5 business days before the match via the club's official platform. Your account manager is reachable on the day if you need anything. Just turn up and enjoy it.

What to expect

Honest about how it works

Same-working-day response to all enquiries before 5pm
One named account manager for the life of your booking
Quote is all-inclusive - no fees added at payment
E-tickets delivered 3-5 business days before the match
Account manager reachable on matchday if needed

Before you commit

Important to know

- Confirmed bookings are non-refundable - see our FAQ for the full policy
- Seat location is subject to the club's allocation - preferences can be requested but not guaranteed
- Bookings are secured at point of payment only - we cannot hold allocations
- Away colours and club regalia are not permitted in hospitality lounges

Read all FAQs →